Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates
We offer free standard shipping on all orders. Estimated delivery time varies by destination:

  • United Kingdom: 3–5 business days

  • United States: 5–8 business days

  • Other countries: 7–15 business days

Please note that delivery times may vary due to customs clearance or unforeseen delays.

Shipping Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your package status.

Lost or Damaged Packages
If your order is lost or arrives damaged, please contact our customer support team within 7 days of delivery. We will investigate the issue and arrange a replacement or refund as needed.

Customs & Import Duties
Cityllin is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Contact Us
If you have any questions regarding shipping or need help tracking your order, please reach out to us at:
Email: admin@fashiontoy.info
Phone: +44 768 476 1854